Business Analyst
Summary
The Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement. The role also partners with leadership to define and review analytics aimed at process improvement and efficiency.
Responsibilities
- Assist team in partnering with leadership to develop a strategic vision for the department, take a proactive approach to influencing business strategy through data findings and establishing meaningful and easy-to-consume reporting
- Assist in the generation of departmental business intelligence, data management, reporting and analytics
- Gather data to help compose monthly reviews of the operational and financial performance of the division
- Assess current practices, collect information and analyze trends to drive efficiencies
- Assess financial and operational performance; identifies areas of improvement and develop solutions to help the department grow and become more efficient
- Maintain operational reports allowing leaders to analyze the performance of individual members of their team as well as performance of specific clients; identifies trends and works with operations to continuously improve performance
- Organize, analyze, interpret, and prepare reports on large amounts of raw data with the ability to extract relevant conclusions and trends; presents the results to leadership
- Develop operational and financial performance tracking dashboards in Tableau
- Fosters a positive team environment
- Ensure confidentiality of internal and external data
- Require general coaching and supervision
- Perform ad-hoc projects and other duties as assigned
Professional Skills
These are the professional skills we would expect from an individual fully established in this role.
- Verbal Communication - Proficient
- Written Communication- Proficient
- Teamwork - Proficient
- Analysis - Advanced
- Problem Solving - Advanced
- Relationships - Proficient
- Team Work- Proficient
- Prioritization- Advanced
Role Specific Skills
- Computer Skills: Proficiencies in Microsoft Word, Excel, PowerPoint, Outlook required
- System Experience: Tableau, SQL, required, Python, R preferred
- Proficient project management skills with the ability to organize and manage multiple projects simultaneously from origin through execution
Qualifications
Minimum Qualifications
- Bachelor’s Degree required
- 2-5 years of experience in analytics
Other Relevant Qualifications
- Bachelor’s Degree in Business, Finance, Accounting, Statistics, or Mathematics is preferred
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Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
This position is not eligible for visa sponsorship.